AaoPay Cookies Policy

1. Introduction

This Cookies Policy (“Policy”) explains how HARI PAY PRIVATE LIMITED (“AaoPay”, “we”, “our”, or “us”) uses cookies and similar tracking technologies on its website www.aaopay.in and mobile application (“Platform”). This Policy should be read together with our Privacy Policy. By using our Platform, you consent to the use of cookies in accordance with this Policy.

2. Scope and Applicability

This Policy applies to all users of AaoPay’s website, mobile application, and any digital interface where cookies or similar tracking technologies are used. It governs how cookies are placed, stored, accessed, and managed for both website and mobile app environments.

3. Definition of Cookies

Cookies are small text files that are stored on your browser or device by websites or applications you visit. They help us recognize your preferences, enhance security, and improve the overall user experience.

4. Types of Cookies Used by AaoPay

• Essential Cookies: Required for website and app functionality, secure login, and transaction processing.
• Analytics Cookies: Used to analyze website traffic, user interactions, and improve service performance.
• Preference Cookies: Store user preferences, language choices, and display settings for a personalized experience.
• Security and Fraud Prevention Cookies: Enable detection of suspicious activity and protection against unauthorized access.
• Marketing Cookies: Used to deliver relevant offers, ads, or notifications based on your interests and consent.

5. Purpose of Using Cookies

Cookies are used by AaoPay for lawful purposes, including but not limited to improving functionality, securing transactions, ensuring compliance with regulatory obligations, analyzing usage trends, and personalizing user experiences.

6. Third-Party Cookies and Tools

We may use authorized third-party service providers such as Google Analytics, Firebase, Razorpay, or similar tools for analytics, performance monitoring, and fraud prevention. These third parties may place their own cookies subject to their respective privacy policies. AaoPay ensures that all such partners comply with applicable data protection laws and contractual obligations.

7. Consent and User Control

By continuing to browse or use our Platform, you consent to the use of cookies in accordance with this Policy. When you first visit our website or install our app, you will see a ‘Cookie Consent Banner’ that allows you to accept, reject, or customize cookie preferences.

8. Managing or Disabling Cookies

You can manage cookies directly through your browser or device settings. Most browsers allow you to block or delete cookies; however, doing so may affect certain functionalities or access to secured sections of our Platform. Instructions for managing cookies can be found in your browser’s Help section.

9. Retention and Storage of Cookie Data

AaoPay retains cookie data only for as long as necessary to fulfill the purposes described in this Policy. Session cookies expire when you close your browser, while persistent cookies may be stored for a period ranging from 6 months to 12 months, unless deleted earlier by the user.

10. Data Sharing and Protection

AaoPay does not sell, rent, or trade cookie-related information to third parties. Data derived from cookies may be shared only with authorized service providers bound by confidentiality and data processing agreements. All such data transfers are secured using encryption and access control mechanisms.

11. User Rights under Law

Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the right to:

• Access your data and know what information is collected through cookies.
• Withdraw consent or disable cookies at any time.
• Request correction or deletion of personal data collected through cookies.
• File a grievance with the AaoPay Privacy Officer or the Data Protection Board of India.

12. Data Localization and Security

All cookie-related data and analytics logs are stored securely within servers located in India. AaoPay follows strict encryption standards (TLS 1.2+, AES-256) and role-based access controls to protect such information.

13. Updates to this Cookies Policy

AaoPay reserves the right to amend or update this Cookies Policy periodically to reflect technological, legal, or operational changes. Users will be notified of material updates via in-app notifications, email alerts, or website announcements.

14. Contact and Grievance Redressal

For any questions, concerns, or complaints regarding this Cookies Policy or data privacy practices, please contact:

Grievance Officer / Privacy Officer: Divyanshu Kumar
Address: D30, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh - 226010
Email: compliance.haripay@aaopay.in
Phone: +91 7840075527
Timings: Monday to Saturday (10:00 AM – 6:00 PM)

15. Governing Law and Jurisdiction

This Cookies Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.

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